*KNN is proud to partner with idealware to bring this webinar series to our members.
Are you the person everyone at your small nonprofit looks to when the printer won’t work or the Wi-Fi is down? Are you the one with admin privileges for all your software? Do you have to carry out basic IT tasks such as run backups and install anti-virus software? Is IT only a small fraction of your job (but always threatening to take over)?
Let Idealware help you through the big IT issues many small nonprofits face. Our three-week course will provide you with the knowledge you need to support your nonprofit and its many IT needs.
Through participation in this course, you will:
· Familiarize yourself with the basics of your organization’s infrastructure.
· Learn the fundamentals of networking and backing up shared files.
· Discover best practices that will make you a more effective software administrator.
· Explore new software options.
· Review security risks and safety principles.
· Discuss technology planning and how to help everyone at your organization get what they need from their technology resources.
· Learn how to keep your IT responsibilities from taking over your job.
We’ll provide you with articles prior to each session to help you get started thinking about the topic. In addition, between each session, participants will complete worksheets to help them make progress within their own organization.
Whether you’ve been figuring out IT issues on the fly for years or had IT greatness thrust upon you, this course can save time, improve the effectiveness of your existing technology, and build a solid foundation to tackle future IT challenges.
Course Schedule
All sessions take place Tuesdays at 1 pm Eastern and last for 90 minutes.
May 10: Hardware Infrastructure Basics
Computers, printers, phones, routers—there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files.
May 17: Managing Software and Security
How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software.
May 24: The Human Side of Technology
IT isn’t just IT. A big part of the job is working directly with people—both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.
Please register with the email address where you would like to receive the access code and dial-in information for the online seminar. All registered participants are granted access to the recordings of each session. Participants who cannot attend any of the sessions due to scheduling conflicts will still have access to the course presentation decks and handouts.
