Last updated April 8, 2020
- KNN hosts free weekly virtual town hall meetings via Zoom for members and potential members on Thursdays at 10:30am EDT - REGISTER NOW
- KNN sends regular email updates. Click to join our email list and be sure your receiving the latest information on COVID-19 for nonprofits.
- KNN regularly hosts webinar opportunities, many of which directly relate to COVID-19 - REGISTER NOW
- More is coming! Check back and sign up for our email updates to be sure you are aware of virtual opportunities and other support we are providing.
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- KNN’s COVID-19 Letter to KY Leaders (updated 3/23)
- Community Letter to Congress: Nonprofit Track Reforms to the CARES Act (4/8/20)
- Governor Beshear has defined life-sustaining businesses and has included KNN's recommendation regarding nonprofits. Read that executive order here.
- Tracking the Policy Response to COVID-19 in KY, from Kentucky Center for Economic Policy
- REMEMBER: Taking our survey helps inform KNN on the issues you are facing and allows us to most effectively communicate with federal, state and local officials.
- *Latest information on relief/loan programs (loan applications, etc. as of 4/3/20)
- *NEW* Recording of webinar: "Federal Coronavirus Relief Bills: What Do They Mean for Nonprofits?" from the National Council of Nonprofits - updated 4/7/20
- *NEW* Slide deck from webinar: "Federal Coronavirus Relief Bills: What Do They Mean for Nonprofits?" from the National Council of Nonprofits - updated 4/7/20
- *NEW* Loans available for Nonprofits in CARES Act - side by side comparison
- Analysis of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) (Pub. L. 116-132)
- FAQ on new loan opportunity via CARES Act: the Paycheck Protection program for Small Businesses
- How Nonprofits Can Utilize the New Federal Laws Dealing with COVID-19, Nonprofit Quarterly, Mar. 26, 2020
- Analysis of the Families First Coronavirus Response Act
- FAQ/Summary of the Economic Injury Disaster Loan from the SBA. Click to learn more and get started if you plan to apply.
- Senator Mitch McConnell's Coronavirus Response Portal: to help Kentuckians who may have questions related to how the CARES Act will help their organizations take advantage of the provisions in the legislation.
- SBA Coronavirus Relief Options
- SBA Frequently Asked Questions for Faith-Based Organizations in the Paycheck Protection Program and the Economic Injury Disaster Loan Program
- Governor Beshear has issued policy changes that make unemployment insurance more available to people who lose their jobs due to the coronavirus, including waiving the one-week waiting period for receiving benefits and the requirement that recipients prove they are actively looking for work. Click here for more information (Kentucky Career Center).
- Unemployment Insurance & How it Works (WFPL)
- More on Self-Insured Nonprofits and Unemployment Insurance from National Council of Nonprofits and NC Center for Nonprofits
- Note: even if individuals are unsure if they will qualify, they are urged to apply.
Medicaid & Other Assistance
- List of Resources: Help for Kentuckians during COVID-19, KY Voices for Health & ThriveKY (English and Spanish)
- What Kentuckians Need to Know about COVID-19, KY Voices for Health & Thrive KY (English and Spanish)
- Uninsured Urged to Apply for Temporary Medicaid During Pandemic (KY Voices for Health, Public News Service)
- Medicaid website & Medicaid COVID-19 page
- Medicaid application with presumptive eligibility
- Link to assisters who can help with application
- Provider directory
- Webinar: COVID-19 State and Policy Updates from ThriveKY
- Free internet access from AT&T for households with at least one resident who participates in the Supplemental Nutritional Assistance Program (SNAP)
Important Information about COVID-19/Coronavirus
- For the latest information on the Coronavirus in Kentucky, including community guidance, please visit www.kycovid19.ky.gov.
- KY COVID-19 Hotline (800) 722-5725
- To view a list of COVID-19 symptoms from the CDC, click here.
- For tips from the CDC on how to protect yourself from COVID-19, click here.
How might nonprofits be affected?
- staff and volunteer absences,
- disruption of services to your clients and communities,
- disruption of supplies or services provided by your partners,
- cancellation of programs or events offered for your clients and communities,
- cancellation of fundraising events and corresponding reduced revenue,
- increased demand for services/support from your clients and communities,
- budgetary implications related to strains on the economy. Since nonprofits often operate in a marginal financial position, these sorts of impacts are difficult to absorb.
Policies & Procedures
- The policies you have in place may depend on the nature of your work, but everyone can benefit from planning a response. This should include having the right supplies, training, and procedures in place to protect your employees and clients.
- Review your policies related to illness and sick leave to ensure your policies and practices are consistent with public health recommendations, as well as existing state and federal workplace laws and pandemic recommendations. Prepare for the possibility of increased numbers of employee absences due to illness, caregiving responsibilities, school closures, etc. Is there documentation that could be updated or cross-training that could be done in the event of key staff members being absent? Consider offering paid sick leave if at all possible.
- As of March 16, Governor Beshear recommends that businesses utitilize telecommuting and allow employees to work from home if possible. Does your nonprofit have the policies (and technology) in place to support remote work so that when appropriate, employees can get what they need done at home? See more telecommuting tips below. If staff must be present at the office, allow and encourage staff to spread out as space permits.
- Develop a plan for communicating with your employees in a rapidly changing environment. For example, how will employees be updated if a policy is revised to align with new recommendations?
- Consider whether you can continue paying employees if you are closed, or if they are quarantined. Communicate this information with staff clearly and frequently.
- If your building is open to staff and/or clients, become familiar with your building management cleaning protocols. Share with any impacted staff.
- Update your staff emergency information. Store that data in secure, easily-accessible (cloud-based) locations.
- If your organization doesn’t have a business continuity plan or hasn’t revisited it in a while, now is a good time to do so. Here are a couple of samples for starters:
- Nonprofit New York
- Nonprofit Risk Management Center
- No Business Continuity Plan? Take these 4 easy steps (from Nonprofit Risk Management Center)
- Business Continuity Plan Template, Cash Forecasting Template, and Guide to Completing the Template
- Find more recommendations in the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease, which includes recommendations and considerations for creating an infectious disease outbreak response plan.
- Review or establish your policies for Remote Workers and Telecommuting Practices for Nonprofits. Nonprofits should clearly and regularly communicate these policies with their workers. Here are two sample policies from the National Council of Nonprofits’ website.
- How to Facilitate Virtual Meetings (Beth Kanter)
- 8 Tips for Working From Home (NPR)
- Here is a good article that covers the basics for call forwarding, and then a variety of options depending on your system.
- Technology resources & discounts:
- Zoom offers nonprofits the ability to keep business as usual by meeting and hosting trainings or presentations online. KNN members are now eligible to access Zoom at 20% off all subscriptions of at least a one (1) year term (Zoom Audio Plan, Zoom Phone, and cloud recording are excluded; all are available at an additional price, but with no discount). Login to the KNN Member Information Center to access your discount code. Note: Zoom offers a limited, basic subscription for free.
- Google, Microsoft, and WebEx are offering their conferencing tools free-of-charge for a limited time.
- GoToMeeting is also offering their remote work tools free for three months.
- More information about free videoconferencing options (ZDNet)
- If you are using a platform that does NOT have file sharing built in, consider using Dropbox for a short time. Nonprofits focused on fighting COVID-19 can access three months of free Dropbox Premium.
Free COVID-19 Safety Resources App by Live Safe: Stay in touch with colleagues and to communicate relevant information during the current Coronavirus (COVID-19) outbreak.
TechSoup also offers discounted technology products for 501 (c)(3) organizations. Click to learn more about Tech Soup and which donation programs your organization is eligible.
Asana Project Management is also offering discounts for nonprofits. Click to learn more about special pricing for nonprofit organizations from Asana. Click to learn more about the Special COVID-19 Asana License for Nonprofit Organizations that facilitate disaster relief or medical research. Some Asana features are free.
Event & Program Planning
- As of March 16, Governor Beshear advised that all community gatherings be canceled. There is no recommended end date for this. Here are some issues to consider when cancelling upcoming events and when planning for future events:
- What additional steps need to be factored in to your event planning timeline? What’s your deadline for making a decision about cancelling an event?
- When and how will you communicate with attendees and partners? Who needs to be involved in decision-making and how will you keep stakeholders informed? Do you need to consult with experts to help you evaluate risks?
- What is the impact of cancelling an event or program on your revenue (from sponsors or attendees)? How can you plan for or mitigate this risk? Are there conversations you can be having with partners up front so there are no unpleasant surprises? Consider reaching out to your insurance broker to explore event insurance to mitigate impact in the case you need to cancel something important to your bottom line.
- Coronavirus: What You Need to Know About Cancelling an Event and Liability Risks, Event (Feb. 21, 2020)
- For future event planning, consider going online. Host a virtual conference, live-stream your speakers, and use social media to provide video content and other programming.
- KNN will host the 8th annual Kentucky Gives Day on May 12. If you are interested in participating, click here to learn more.
- Keep in touch with your funders regarding the primary and secondary effects your organization is encountering. Ask if they are considering any changes to their priorities or funding. Ask what kinds of allowances or adjustments can be made to contracts or grant agreements in the event that your services need to be interrupted.
- Consider going virtual with your fundraising strategy: 13 Innovative Online Fundraising Ideas (CauseVox)
- Coronavirus: What am I supposed to do about my fundraising event? (Washington Nonprofits) - Includes webinar slides, resources, links to digital fundraising platforms, and an example of a virtual gala.
- (Fired-Up Fundraising)
- Essential COVID-19 / Financial Crisis Fundraising Advice (Bloomerang)
Financial Management & Risk Management
- Sustainability to Survivability: 5 Nonprofit Finance Must-Do's in the Time of COVID (Nonprofit Quarterly)
- Financial Leadership in the Face of Impossible Choices (CLA)
- Nonprofit Insurance and COVID-19 (New York Council of Nonprofits)
- Business Continuity Plan Template, Cash Forecasting Template, and Guide to Completing the Template
- Cash Flow Template (Propel Nonprofits)
- KY Nonprofit Governance & COVID-19 FAQ handout
- House Bill 440 Summary
- House Bill 443 Summary
- KNN’s Principles & Practices for Nonprofit Excellence in Kentucky Tools: Guide & Planning & Implementation Workbook
- Nonprofit HR Coronavirus Digital Information Portal
- Volunteer Engagement Amid a Pandemic (VQ Volunteer Strategies)
- Coronavirus (COVID-19) Crisis Communication Best Practices for Nonprofits (Prosper Strategies)
- Coronavirus Crisis Communications Triage Kit (The Communications Network)
Comprehensive Resources for Nonprofits
- Responding to the Coronavirus Outbreak: Resources to Help Nonprofits (The Chronicle of Philanthropy)
- How We Can Support Each Other & Our Communities During the Coronavirus (National Council of Nonprofits)
Issues to consider when managing your workplace, both in-house and remotely:
- Talk with your team at regular staff meetings. Reassure your team that you care about their health and safety, and listen to their concerns. Let them know that you will continue to watch for recommendations from public health officials about whether you need to make any changes to how you do your work or deliver programs. Remind employees of your organization's policies related to illness and sick leave. Consider offering paid sick leave if at all possible.
- If at all possible, allow and arrange for employees to work from home. As of March 16, Governor Beshear recommends that businesses utitilize telecommuting and allow employees to work from home if possible. Many, but not all, workplaces have arranged for this. If staff must be present at the office, allow and encourage staff to spread out as space permits.
- Review and update policies and procedures (see below).
- Be proactive when considering event and program planning (see below).
- Hang posters with important safety information. If your office is open to staff and/or clients, make sure you have posters in visible locations throughout your building. These posters encourage staying home when sick, cough and sneeze etiquette, and hand hygiene. This “Stop the Spread of Germs” poster from the CDC is available in English, Spanish, and/or Simplified Chinese. Share and post trusted infographics like this one from the Lexington-Fayette County Health Department.
- Share these 30-second PSAs with your staff and community (Foundation for a Healthy Kentucky). PSA topics are: Mental Health, Call First, and Stay Home.
- Be a voice for civility & healing. Be aware that some Asian Americans have been experiencing increased racism. Leaders should be prepared to recognize, respond to and prevent stigma and discrimination in the workplace. Do not make determinations of risk based on race or country of origin. Maintain confidentiality regarding the health of specific employees or clients. Speak out if you see this happening. (Seattle & King County Public Health in Washington developed a great infographic.)
- Encourage workplace destressing activities. Whether employees are working from home or office, it's important to remember the importance of mental health. Combating stress is important under even normal conditions, but even more so in times like this. Encourage staff and volunteers to engage in workplace destressing activities. Click here for simple ideas from the Nonprofit Risk Management Center, and click here for more information from the CDC.
- Even if employees are working from home, encourage a regular schedule as much as possible. Be flexible, especially knowing that some employees may have children home from school and other special circumstances, but try to keep your organization operating as you would in-person. This sense of normalcy and routine has been seen to be helpful in times of stress, for both employers and employees.
- Know your rights as an employer. Keeping your workforce healthy is likely top of mind. Still, you may worry about the risks of approaching health-related issues with your employees. The EEOC reminds employers that it is well within their rights to encourage or require employees who are experiencing flu-like symptoms during a pandemic to leave the workplace.
General COVID-19 Information
- Kentucky Department for Public Health Coronavirus page
- CDC Coronavirus page
- World Health Organization Coronavirus page
- World Health Organization’s COVID-19 advice for the public
- OSHA’s information page on COVID-19
- State-by-State Policy Resources on COVID-19
- Cororonavirus trackers (Kentucky tracker, global map, and US map)
- Information to share with multilingual clients (Lexington-Fayette County)
Help us help you!
How is the pandemic affecting your nonprofit and the people you serve? Share your stories and questions to help KNN identify and develop resources and continue to be your advocate with our state and federal officials and our colleagues in philanthropy. If you would like to see other resources on this page, please click here to let us know.